POLICIES

 

SHIPPING

Most of our items are custom made to order. Please allow 1-2 weeks prior to shipping for your order to be handmade for you. If your order is ready to ship, we will send it out in 3-5 business days. You will receive a confirmation e-mail when your order has shipped. 

RETURN POLICY

All sales are final. Please be sure about the item before you submit your order. 

MISCELLANEOUS

Many of the stones we use in our jewelry are raw and natural. Therefore, they may have imperfections. If you have a question about a stone, or need more pictures please ask! 

Many of our pieces are hung from chains that are plated gold or silver. We also sell earrings and bracelets that are plated in gold/silver. This means a thin layer of gold or silver is applied over a base metal such as iron, brass or copper. These are NOT real silver or gold pieces. Please keep in mind plated jewelry may eventually tarnish with repeated wear. Care recommendations: Avoid wearing while exercising, swimming, bathing, or sleeping. Chemical cleaners are not recommended for plated jewelry and may cause the plating to come off. Plated jewelry may react with different perfumes as well. If you are interested in another chain option such as gold fill or sterling silver please contact us for a custom order. We have a selection of chains in stock!

All of our pieces made with copper are created through a process called electroforming. This allows copper to build up over many hours. It is an unpredictable process and results in one of a kind and unique pieces. However, there may be small nicks, pits and bubbles in the copper as it is a natural process. Additionally, please be aware that over time, the color of the copper will naturally begin to darken. Your copper jewelry may be cleaned using lemon juice or a vinegar and salt solution. 

We are always available for questions and more than happy to send additional photos of an item upon request. Please don't be afraid to contact us for anything you may need! Thank you for understanding.