Policies

Shipping

All US orders will ship free via USPS first class mail. Orders typically arrive within five days from ship date. If you would like to upgrade to priority shipping, add insurance or require a signature upon receipt, please send us a message.

Please confirm your address is correct before submitting your final order. We are not responsible for lost or stolen items or items that do not get to you because of an incorrect address.

Many of our rings are custom made to order. Please allow 2 weeks prior to shipping for your order to be handmade for you. If your order is ready to ship, we will send it out in 3-5 business days. You will receive a confirmation e-mail when your order has shipped. 

Return Policy

We do not accept returns or exchanges. All sales are final. Please be sure about the item before you submit your order. If you are ordering a ring, and are not sure about your ring size, the best way to obtain an accurate measurement is to go to a jewelry store. This just takes a few minutes and will ensure your ring will fit.

If you have a problem with your order, please e-mail melissa@rockandydesigns.com to discuss a resolution.